Storefront, CRM and automation
Premium Website & AI Commerce Suite
Built in tiers, because not every brand needs the same thing on day one. The architecture is the same at every tier, so a site that starts as a premium brand presence can take on commerce, automation and AI without being rebuilt.
- Delivery
- 7 working days to launch, with advanced portals phased in immediately after
- Platform modules
- 8 modules on one data model
- Operated by
- Webworx Asia, under a managed model
The situation
What this exists to fix
- A brand positioned as premium is let down by a template site that loads slowly and looks like everyone else's.
- Online sales are handled across a marketplace account, a spreadsheet and WhatsApp, with no single order record.
- Inventory is reconciled manually between channels, so overselling is routine.
- GST-compliant invoicing is a separate manual step after every order.
- Enquiries arrive and are answered inconsistently, or not at all, outside working hours.
- There is no view of which customers are worth retaining and which campaigns actually produced revenue.
The platform
8 modules, one data model.
Each module is purpose-built, and all of them share one record, one user directory and one audit trail.
01
Premium design and performance
Custom UI and UX built to the brand, with Core Web Vitals and speed optimisation, image optimisation, security hardening and an SEO-first structure.
02
Commerce system
Unlimited products and inventory management, order management, customer dashboard, coupon and discount engine, GST-ready invoicing, shipping and payment gateway integration, and returns.
03
Marketplace and channel sync
Inventory and order synchronisation with marketplace seller accounts, so stock is reconciled rather than guessed.
04
AI customer engagement
AI chat assistant, product recommendation engine, FAQ assistant, AI-powered product search, knowledge base and lead qualification — grounded in your own catalogue and content.
05
Built-in CRM
Sales lead tracking, customer lifecycle management, lead funnel dashboard, and staff accounts with role-based permissions.
06
Marketing automation
Email campaign integration, abandoned cart recovery, customer segmentation, product recommendations, automated email and WhatsApp notifications, and blog and SEO management.
07
Analytics and reporting
Customer behaviour analytics with sales and inventory reporting, plus AI-generated insight over the same data.
08
Future-ready architecture
Multi-vendor and distributor portal ready, dealer login ready, export enquiry portal, and multi-language and multi-currency ready — so expansion is configuration, not a rebuild.
What you receive
Deliverables
- Premium custom storefront and brand pages
- Advanced CMS with content editing by your own team
- Commerce engine with inventory, orders, coupons and returns
- GST-ready invoicing
- Payment gateway integration
- AI chat, search, recommendations and lead qualification
- CRM with lead funnel and lifecycle tracking
- Marketing automation and WhatsApp integration
- Analytics, sales and inventory reporting
- Admin training and handover
What changes
Outcomes
- A storefront that matches the brand's positioning rather than undercutting it
- One order record across every channel
- Inventory reconciled automatically instead of manually
- GST-compliant invoices generated with the order
- Enquiries answered consistently, including out of hours
- A clear view of which customers and campaigns produce revenue
How it is delivered
7 working days to launch, with advanced portals phased in immediately after
The plan we quote, with the gates where you sign off before the next stage starts.
01
Day 1
Discovery and setup
Requirements, brand and content assets, domain and hosting provisioning.
02
Day 2
UI/UX design
Premium homepage and page layouts designed and approved.
03
Days 3–4
Development
Frontend build, CMS and backend configuration, core pages.
04
Day 5
Feature integration
AI features and commerce modules configured to the selected tier.
05
Day 6
Testing and QA
Cross-device testing, speed optimisation and content population.
06
Day 7
Launch and handover
Final review, go-live and admin training.
Integrate, don't rebuild
Built on services that already work
We build and own the application, the workflows and the operations. For infrastructure we integrate proven managed services rather than untested in-house equivalents — lower deployment risk, faster launch, and infrastructure billed at real usage.
- Razorpay
- Cashfree
- PhonePe
- PayU
- CCAvenue
- Stripe
- Amazon Seller
- WhatsApp Business
- NVMe cloud hosting with global CDN
Questions
Asked before every engagement
The core storefront, CMS, AI features and commerce modules for the selected tier go live inside the week, with a dedicated team working design, development and content in parallel. Advanced integrations — multi-vendor portals, distributor logins, export enquiry workflows — are phased in immediately after launch rather than held back, so the site is earning while they are built.
Yes, and that is the point of the tiering. The entry tier is a premium presence for a business that mainly generates enquiries. The architecture underneath is the same one the full commerce suite runs on, so adding inventory, automation and AI later is an upgrade rather than a rebuild.
Razorpay, Cashfree, PhonePe, PayU and CCAvenue domestically, and Stripe for international. Gateway integration can be added at any stage without touching the underlying architecture.
It is grounded in your own catalogue and content — product search, recommendations, FAQ answers and lead qualification over data you control. A generic assistant that has never seen your products is a chat bubble; this is not that, and the difference is in the content preparation, which is in scope.
Capabilities behind it
Services this draws on
E-commerce Development
High-converting, scalable commerce platforms.
UI/UX Design
Interface design grounded in research, not aesthetics alone.
AI Chatbot Development
Conversational AI that resolves, not just deflects.
Search Engine Optimization (SEO)
Technical, content, and authority-driven SEO for sustainable organic growth.
WordPress Development
Enterprise-grade WordPress engineering beyond template installs.
More platforms
Other solutions
Unified content and video
OTT & Video Streaming Platform
End-to-end OTT: ingest, transcoding, live, VOD, DRM, CDN delivery, subscriptions, pay-per-view and advertising on one governed platform.
Custody, lifecycle and audit
Asset Management System
Barcode and QR asset tracking with a controlled asset master, custody history, maintenance records, audit trail and management reporting.
Field data to decisions
MIS Dashboard & Field Inspection App
Centralised management information system with Android and iOS apps for field data capture, real-time insights and large-scale inspection programmes.
Investigation and evidence
Cyber Forensic Audit
Forensic investigation of suspected unauthorised access, insider activity and data exfiltration, with legally defensible documentation and a remediation roadmap.
Start with the problem, not the product
Tell us what is breaking. We will scope it honestly — including telling you when Premium Website & AI Commerce Suite is more platform than you need.